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Supportive Listening volunteer

Role Type: Volunteer

Time Commitment: 1 hour per week

Location: Home Based

Number of Roles: 5

About you:

Do you have Good listening and communication skills? Are you friendly, reliable, dependable and flexible? if you have answered yes, you could be a great fit for our supportive listening role.
We are looking for someone with the following skills and qualities.
Someone who is patient, tactful, sensitive, non-judgemental.
Someone who is comfortable to lone work and to work without direct supervision. Someone who is committed to understanding the needs of people living with mental health issues, their carers, friends and loved ones.

The role:

Supportive Listening provides a safe, friendly, confidential space for people to talk about their thoughts and feelings. It supports people who may be struggling for a whole variety of reasons. At the heart of the service is the opportunity for people to talk about whatever may be worrying, concerning, or upsetting them. Whatever they want to talk about, Volunteer Listeners are there to do just that. Listen.

Volunteer listeners provide a friendly ear to clients. They don’t judge or give advice but do offer information and/or signposting where needed. Being a listener ear will help people to order their thoughts and work through what they are thinking or feeling, to help them get back on track. This does not provide counselling or befriending; nor is it a helpline. The outcome is not to ‘fix’ clients’ problems but listen to them. Ownership of actions and decisions sits with the person being supported.
Note: Volunteers will be asked to use their own phone to fulfil this role.

The role of a supportive listener:
• Support clients 1-1 on the phone (verbal)
• Emailing updates to the administrator
• Understanding keeping confidentiality
• Alerting the administrator of any problems or about issues beyond the remit of the Supportive Listener role
• Participate in necessary training, support, and development.
• Maintaining appropriate boundaries within the listening relationship

Interview Process:

  • If we think you are suitable for the role, we will be in touch to organise a time & date for an interview
  • The interview will be an opportunity for us to have a chat with you and find out more about why you would like to be a Supportive Listening volunteer
  • We can also answer any more questions you might have about the role and the commitment, and find out how we can best support you in the role

Apply today!

If you think you are the right fit for the role, please download and complete the Application Form and Equal Opportunities Form below.

Please e-mail your completed Application Form and Equal Opportunities Form to volunteercoordinator@nottinghamshiremind.org.uk , quoting the job title and your name in the subject line of the email.

If you think you are the right fit for the role, please download and complete the Application Form and Equal Opportunities Form below.

Please e-mail your completed Application Form and Equal Opportunities Form to
volunteercoordinator@
nottinghamshiremind.org.uk 
quoting the job title and your name in the subject line of the email.

Role Description
Application Form
Equal Opportunities Form

Please note, we will only accept complete applications, which should include a completed Application Form, Personal Statement and Equal Opportunities Form.